Here you can find all the information which you will need to make a banking transaction at JackpotCash, either to fund your casino account or make a withdrawal to your bank account. At JackpotCash Casino we strive for customer satisfaction and this is evident in our commitment to the safe keeping of our client’s personal information. We provide safe, secure and reliable banking transactions making your Casino experience an enjoyable one. All banking transactions are protected by our Secure Socket Layer (SSL) technology to guarantee protection against would-be hackers and information theft.
Cash Out Methods
Upon your first withdrawal, you will be requested to provide proof of identity. This can be a valid passport, ID document or drivers licence. This is a once off standard procedure in order to confirm your identity to protect you and ensure that only you receive the winnings which you have cashed out.
All pending withdrawals are processed by our accounts department in 2 working days except on Saturdays, Sundays and Public holidays. Eg: If you request a withdrawal on Monday your withdrawal will be processed and the funds transferred by us on Wednesday. If you request a withdrawal on Thursday this would mean your withdrawal is due to be processed on Saturday (non-working day), it will then be processed and the funds transferred by us on the following Monday. Please note that some transactions may take up to 72 business hours to reflect on your bank statement depending on bank to bank transfer delay. Please mail accounts@jackpotcash.com with any problems or enquiries.
For all payouts to players who have made debit/credit card deposits, they will be asked to provide a credit card verification form and send it back to us using the contact details on the form before any payouts can be processed. A credit card verification form is also required for all International players before any withdrawals can be processed. Please click here for the printable version.
All payments up to R100,000.00 are paid within 2 working days, excluding weekends and public holidays. Additional winnings within the same month are paid at a rate of R100,000.00 per week.
Random jackpots and winnings from bonus credits are paid out at the rate of R10,000 per week.
Kindly note that all withdrawals are processed to personal banking accounts (check or savings) in South Africa
Click here or call us Toll free on 0800 980 829 should you require further assistance.
Cash Deposits
Bank Transfers
This is the most popular way to receive your winnings. Your bank account will be credited as soon as the transferred funds are cleared by your bank. Depending on your banking facility this may take up to 72 hours to clear
Credit Card Verification
Upon your first withdrawal, you will be requested to provide proof of identity. This can be a valid passport, ID document or drivers licence.
This is a once off standard procedure in order to confirm your identity, to protect you and ensure that only you receive the winnings which you have cashed out.
All pending withdrawals are processed by our accounts department in 2 working days except on Saturdays, Sundays and Public holidays. Eg: If you request a withdrawal on Monday your withdrawal will be processed and the funds transferred by us on Wednesday. If you request a withdrawal on Thursday this would mean your withdrawal is due to be processed on Saturday (non-working day), it will then be processed and the funds transferred by us on Monday. Please note that some transactions may take up to 72 business hours to reflect on your bank statement depending on bank to bank transfer delay. Please mail accounts@jackpotcash.com with any problems or enquiries.
For all payouts to players who have made debit/credit card deposits these players will be asked to provide a credit card verification form and send it back to us using the contact details on the form before any payouts can be processed.
Security
All banking transactions are protected by our Secure Socket Layer (SSL) technology providing guaranteed protection against would-be hackers and information theft.
All sign-up, login, and gaming information is also protected using a secure layer through a non specific port range.
Due to this certain firewall proxy or Firewall software may block the casino from operating normally. Should this happen please adjust your ports to the following (or ask your network administrator to):
Allow access to IP: 66.212.239.19
through ports 3500 – 3700
Allow Access to IP: 12.129.69.22
through ports 2100 – 2200
For additional security Jackpot Cash may request that players provide a credit card verification form and fax it back to us at the number on the form or via the email address stated on the form before any payouts will be processed. Please click here for the printable version.
Also note that when sending us your credit card copies we request that you hide all the sensitive information on them (e.g. CVV2 code and middle 8 digits of the card number). All that is required in order to verify your credit card information is the first four digits and last four digits of the credit card number, the name of the card holder on the card as well as the signature on the back of the card which should be clear and visible. Please keep in mind that the information as provided in this fax back form will be kept confidential at all times and will be protected using the latest industry standard security measures.